Miller’s Monday Morning Message

Andrew MillerMiller’s Monday Morning Message
presented by ACM Consulting Inc.

Andrew Miller on operational excellence, strategy, life balance and everything in between

Toronto – September 22, 2014
Now that the vote for Scottish independence is over and the ‘No’ vote came on top 55% to 45%, we will see the true impact of this campaign. Even though the result was a decision to remain part of the United Kingdom, the fact that 45% of the people voted ‘Yes’ means that some changes will need to happen. The British government can’t simply ignore 2 million Scots, can they?
 
This is a case where a no might as good as a yes. The Scots may get some of what they wanted without going through separation. The point of the referendum was to advocate for more rights for the Scots. Even a ‘No’ result did that. The U.K. government has already said that constitutional changes will be coming.
 
Have you ever been in a situation where a no was as good as a yes?
 
It may have allowed you to build a stronger relationship, or show additional value, or realize that you weren’t as prepared as you needed to be, or got your message across to a larger group of people.
 
Sometimes a no is as good as a yes, especially when the implications and impact of a ‘Yes’ would be far too severe.
 
To request an interview or more information, please contact:
 
Andrew Miller
416-480-1336

Follow me on Twitter @AndrewMillerACM
© Andrew Miller. All rights reserved. 2014.

The Failure of RFID

Yesterday’s Wall Street Journal has an article that Zara was going to begin using RFID tags in clothing in order to better track inventory and demand. It reminded me how much of a disappointment RFID has been.

10 years ago, RFID was going to be the saviour for the supply chain. RFID warehouses, being able to track products electronically along the entire supply chain…the benefits were endless. The problem was that so were the costs and the integration issues.

RFID is another example of organizations leading with technology and not thinking about why they need the technology or how it can be used effectively. Why did it take retail organizations so long to figure out the the RFID tags were interfering with the security systems in the stores? RFID actually caused theft to increase.

We still see lots of organizations implementing giant ERP systems or other major technologies, only to find out 18 months and millions of dollars later, that the technology is not doing what it was supposed to do.

Why does every organization think it will be different when it embarks on the implementation the same way?

Miller’s Monday Morning Message

Andrew MillerMiller’s Monday Morning Message
presented by ACM Consulting Inc.

Andrew Miller on operational excellence, strategy, life balance and everything in between

Toronto – September 15, 2014
Too often, organizations forget some of the fundamentals they need in order to be successful. Sometimes they don’t even have these fundamentals in the first place and then wonder why they are not more successful.
 
Just like the best athletes, organizations need to constantly work on those fundamentals in order to improve. There are four simple questions that organizations should constantly be asking themselves (although the answers may not be simple):
  • Who is our target market?
  • What is the value that we can offer that target market (based on their perception of value, not yours)?
  • What do we offer that no one else does?
  • What is the best way to deliver our message?
These questions may sound basic, but organizations need to understand that past success does not guarantee future success. You need to be constantly reviewing the questions above to ensure you are giving yourself the best opportunity for tremendous success and dramatic results.

To request an interview or more information, please contact:
 
Andrew Miller
416-480-1336

Follow me on Twitter @AndrewMillerACM
© Andrew Miller. All rights reserved. 2014.

Miller’s Monday Morning Message

Andrew MillerMiller’s Monday Morning Message
presented by ACM Consulting Inc.

Andrew Miller on operational excellence, strategy, life balance and everything in between

Toronto – September 8, 2014
In my recent healthcare newsletter, I discussed five strategies to keep organizations ahead of the healthcare curve. Here are the five:

  1. It’s not always about developing new innovation, it’s about applying and adopting what we already have, only more effectively.
  2. Synthesizing information is more important than merely gathering it.
  3. Outsourcing should be a part of any healthcare strategy.
  4. The leadership gap needs to be closed.
  5. Organizations need to develop new ways to partner and collaborate.

I have frequently suggested to clients and prospects that they need to consider a new way of operating in the healthcare industry.Things are changing rapidly and the organizations that thrive will be the one that adopt new business practices effectively.

 
Are you going to be one of those organizations?

To request an interview or more information, please contact:
 
Andrew Miller
416-480-1336

Follow me on Twitter @AndrewMillerACM
© Andrew Miller. All rights reserved. 2014.

Miller’s Monday Morning Message

Andrew MillerMiller’s Monday Morning Message
presented by ACM Consulting Inc.

Andrew Miller on operational excellence, strategy, life balance and everything in between

Toronto – September 1, 2014
Too many organizations spend time and money working on strategy, and not enough on the execution and implementation of that strategy. They go on these wonderful strategy retreats where big ideas are discussed, but very few organizations come back with a clear cut plan on which of those ideas will be implemented and how.
 
Implementation is far more important than the development of the strategy. Implementation ability is what separates you from your competition. Your organization will derive a lot more value from the implementation of the ideas being discussed as opposed to just the development of the ideas themselves.
 
Here are some strategies for making implementation and execution more sustainable and successful: 
  • Involve key employees at various levels in the development of the strategy so that they take ownership of its implementation.
  • Have someone accountable for driving and accelerating the implementation of the strategy.
  • Develop clear success metrics for the implementation at all levels of the organization so that the direction is clear and aligned.
  • Spend time developing the appropriate implementation plan and anticipate adoption roadblocks so you can remove them or figure out ways to go around them.
  • Be willing to invest lots of time and money in the successful implementation so you can develop the required skills.
There are a lot of organizations that struggle with the implementation side and therefore look for outside help, and there is nothing wrong with that. I do lots of this type of work for my clients.
 
If you invested in having someone help develop the strategy, why wouldn’t you invest in having an expert come in and help you maximize results through the implementation?

To request an interview or more information, please contact:
 
Andrew Miller
416-480-1336

Follow me on Twitter @AndrewMillerACM
© Andrew Miller. All rights reserved. 2014.