Miller’s Monday Morning Message

Andrew MillerMiller’s Monday Morning Message
presented by ACM Consulting Inc.

Andrew Miller on operational excellence, strategy, life balance and everything in between

Toronto – June 29, 2015
By now, many of you have seen the math question from the admissions test for Chinese elementary students. If you haven’t, here is the test. Students had 20 seconds to get the answer.
Were you able to get the answer? If not, consider that this puzzle is all about changing your perspective about the solution. Now flip the picture upside down and see if you can come up with the answer. Much easier, right?
This puzzle shows us how changing your perspective can show you a simple solution.
How often do you change perspective on an issue or an opportunity to allow the obvious solution to come to you?
Looking for more insights?
Check out my podcast series called Hockey Management, where I use hockey as an analogy for successful business results.
Prefer watching videos? The take a look at my short videos providing operational excellence tips.
Follow me on Twitter @AndrewMillerACM

To request an interview or more information, please contact:

 
Andrew Miller
416-480-1336
© Andrew Miller. All rights reserved. 2015.

Hockey Management podcast: Setting priorities

In this episode, I discuss why it’s important to focus on the right priorities. I even use a client example to reinforce the point.

What areas are you spending time on at the expense of more lucrative opportunities?

What can Tommy teach us about business?

Those of you who are familiar with the Who’s album, Tommy, know it is about a deaf and blind boy who also can’t speak. Tommy created these internal blockages because of his experiences when he was young and people took advantage of him throughout his whole life because of it. He carried them with him for a long time before finally “shattering the mirror” and removing those blockages.

Metaphorically speaking, organizations do this same thing all they time. They build up defense mechanisms to avoid being hurt or criticized.

They avoid making changes because they made mistakes in the past. They build consensus for most decisions to avoid being blamed if something goes wrong. They build bureaucratic processes to follow the old CYA adage.

All of these self-inflicted barriers hinder the organization’s success and force them to miss the biggest and best opportunities to thrive.

What internal blockages have you created that hinder your ability to see the opportunities staring you right in the face?

Hockey Management podcast: Away games

In this episode, I discuss playing away from home and how important it is to understand the nuances of the playing field so you understand what barriers to overcome.

Do you test a new playing field (market) before entering it in order to anticipate where the bad bounces may come from?

Miller’s Monday Morning Message

Andrew MillerMiller’s Monday Morning Message
presented by ACM Consulting Inc.

Andrew Miller on operational excellence, strategy, life balance and everything in between

Toronto – June 8, 2015
Last week I spoke at the FEI Canada annual conference, where more than 200 finance executives from around the country get together. I spoke on the role of the finance executive in fostering innovation and how to ensure the successful application of new ideas. We had some very spirited discussions on the topic.
My key message was that, as a leader, the behaviour you exhibit sets the tone for your organization. If an idea fails, how do you react? Do you reprimand the person or team that came up with the idea? The people responsible for implementing it? I have known organizations that still report on bad projects and ideas five years later because they are still ‘red’ on a status report. What message do you think that sends? Most of the people who worked on the idea will have left the organization or be so embarrassed that they walk around with their heads down in shame.
Is that the kind of environment you want to create?
Looking for more insights?
Check out my podcast series called Hockey Management, where I use hockey as an analogy for successful business results.
Prefer watching videos? The take a look at my short videos providing operational excellence tips.
Follow me on Twitter @AndrewMillerACM

To request an interview or more information, please contact:

 
Andrew Miller
416-480-1336
© Andrew Miller. All rights reserved. 2015.

Hockey Management podcast: Interference

In this episode, I discuss interference and how well you reduce your competitors’ chances of being successful without doing anything unethical or illegal.

What barriers do you need to create to protect your market share?

Miller’s Monday Morning Message

Andrew MillerMiller’s Monday Morning Message
presented by ACM Consulting Inc.

Andrew Miller on operational excellence, strategy, life balance and everything in between

Toronto – June 8, 2015
We often talk about needing to fail in order to succeed. Some might define that as innovation. But failure is only a viable option if it is accepted by the leaders in an organization. How do they react when someone fails? How do they react when someone gives an opinion that is contrary to that of the majority? Do they reward only successes or the behaviour they would like to see exhibited?
Failure takes many different forms. It might mean selling a new product or service that nobody buys. It might mean building a partnership that doesn’t work out. It might mean moving forward on a project when your gut tells you it is destined for failure.
We can choose to embrace failure, or we can take steps to try and avoid or mitigate it. Or, we can redefine what failure means so that people aren’t afraid to fail.
If you were to look into the future and find out that the project or initiative you are currently working on was a failure, what are the top three reasons why you think it might have failed?
Wouldn’t you rather know that now, and not after the project has already failed?
Looking for more insights?
Check out my podcast series called Hockey Management, where I use hockey as an analogy for successful business results.
Prefer watching videos? The take a look at my short videos providing operational excellence tips.
Follow me on Twitter @AndrewMillerACM

To request an interview or more information, please contact:

 
Andrew Miller
416-480-1336
© Andrew Miller. All rights reserved. 2015.