The keys to a successful system implementation
posted February 02, 2012 by Andrew | Be the First to Comment
Categories:
Tags: change management - customer - system implementation - transformation - user involvement
For those organizations going throught the transformation of implementing a new system, here are a few things to consider in order to ensure success:
- Get users involved early and often
- Ensure you review the business processes
- Identify key implementation considerations, which could be challenges, roadblocks or even opportunities
- Have a strong project lead that can drive things forward
- Ensure you have the right mix of business sense and technical knowledge
- Identify who is most impacted by the new system and enlist them as ambassadors
- Do a phased go-live, not a big bang on the first day
- Prepare for issues, so have back-up processes at the ready
- Allow users to test real-life scenarios in the system before you go-live
- Develop different training modules based on different types of users
There are many more that I could list, but this is a very good starting point.

