Miller’s Monday Morning Message

Andrew MillerMiller’s Monday Morning Message
presented by ACM Consulting Inc.

Andrew Miller on operational excellence, strategy, life balance and everything in between

Toronto – May 4, 2015
Now that I have had a week to recover, I can tackle the subject of the Toronto Raptors losing in the first round of the NBA playoffs in four straight games. The Raptors lost because the other team was more disciplined in their approach and had better leadership. Yet, it had nothing to do with coaching.
When adversity hits, you need leadership throughout an organization in order to deal with that adversity. It can’t just come from the top. You need to have leadership on the front lines, not just in the executive suite and the boardroom. The Raptors needed leadership on the court, not just on the bench.
Do you know who your front line leaders are? Just remember, they may not always be the people with fancy titles or large salaries.
Looking for more insights?
Each Wednesday I will be posting a short video tip to help organizations improve operational excellence. Click here to watch them.
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Andrew Miller
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