Miller’s Monday Morning Message
presented by ACM Consulting Inc.
Andrew Miller on operational excellence, strategy, life balance and everything in between
Toronto – March 30, 2015
Organizations need to change the way they operate if they want to continue to be successful. The way organizations engage with customers is different. The way customers buy products and services is different. The way employees choose where they want to work is different. The way companies innovate is different.
If you want to maximize performance and profitability, you need to make these mindset changes:
Changing the mindset of organization is not easy, but it’s necessary. Start by preaching excellence not perfection. Reward people for trying new ways to improve performance, even if they fail. Look at new ways to measure success.
But most importantly, you need to first acknowledge that your mindset needs to change. Then you can begin to identify the best opportunities to improve performance.
Looking for more insights?
Each Wednesday I will be posting a short video tip to help organizations improve operational excellence. Click here and here to watch my first videos.
Follow me on Twitter @AndrewMillerACM
Check out my book, Redefining Operational Excellence: New Strategies for Maximizing Performance and Profits Across the Organization.
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© Andrew Miller. All rights reserved. 2015.