Miller’s Monday Morning Message
presented by ACM Consulting Inc.
Andrew Miller on operational excellence, strategy, life balance and everything in between
Toronto – October 12, 2015
VW has a tremendous opportunity to innovate in the way it operates. This emissions crisis affords them an opportunity to look at every aspect of the organization and change it.
Too often, when faced with an issue (especially very public ones), leaders focus on fixing the problem instead of leveraging the problem to do something completely different. Follow me here…..typically in VW’s situation, the new CEO will do a few things:
Fixing the problem actually puts the company in a worse position. It is now less flexible, more bureaucratic, and more risk averse.
But what if the new CEO leveraged the issue to innovate? If that was the case, he might:
Do you see the difference? Which company would you rather support? The one that follows the same path as everyone else, or the one that uses their situation as a launching pad for bigger and better things? That’s the difference between mediocrity and excellence.
Looking for more insights?
Check out my podcast series called Hockey Management, where I use hockey as an analogy for successful business results.
Prefer watching videos? The take a look at my short videos providing operational excellence tips.
Follow me on Twitter @AndrewMillerACM
Check out my book, Redefining Operational Excellence: New Strategies for Maximizing Performance and Profits Across the Organization.
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