Miller’s Monday Morning Message

Andrew MillerMiller’s Monday Morning Message
presented by ACM Consulting Inc.

Andrew Miller on operational excellence, strategy, life balance and everything in between

Toronto – December 7, 2015

I was asked the other day, “What prevents organizations from pursuing operational excellence?”

My answer was simple, because many leaders don’t understand the strategic importance of operational excellence.

The perception of operational excellence is all wrong, so leaders don’t prioritize it. There are many leaders, and even more people who purport to be experts in operational excellence, who think it’s about training and methodology and reducing variability and eliminating waste. That is so 1980s.

Operational excellence is a mindset an organization has to adopt. It’s not a tool but a strategic priority. It’s not a methodology, it’s a mindset. Until leaders realize the top line and bottom line value of operational excellence, it will never be a priority. It’s easier and sexier to hire more sales people or raise prices or cut costs than it is to think about an organization in a different way.

What’s stopping you from pursuing operational excellence?

Looking for more insights?
Are you a small or medium-sized business owner looking to accelerate growth and maximize profitability? Then you need to register for my free workshop on How to Accelerate Growth Through Operational Excellence.
Want to become more adept at Operational Excellence? Check out my new Operational Excellence program.
Check out my podcast series called Hockey Management, where I use hockey as an analogy for successful business results.
Prefer watching videos? The take a look at my short videos providing operational excellence tips.
Follow me on Twitter @AndrewMillerACM

To request an interview or more information, please contact:

Andrew Miller
© Andrew Miller. All rights reserved. 2015.

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