Miller’s Monday Morning Message

Andrew MillerMiller’s Monday Morning Message
presented by ACM Consulting Inc.

Andrew Miller on operational excellence, strategy, life balance and everything in between

Toronto – June 17, 2013
I know this concept sounds counter-intuitive, harnessing child-like tendencies to improve business performance, but maybe it’s not so far-fetched. We spend our whole lives trying to become more “grown up.” But on my run this morning, I was thinking about some of the characteristics children have that are actually beneficial for successful leaders and executives. We need to harness the inner child that permits us to live more in the moment and take more chances without fear of consequence. Here are some examples of what I mean:
  • Children are curious about everything and want to absorb as much new information as they can. Great leaders exhibit that same characteristic as they search for any insight or idea that can help improve the performance of their organization.
  • Children are fearless and have not yet been trained to concern themselves with failure or consequence from their actions. I’m not suggesting we take unnecessary risks, but great leaders will always be open to trying new ideas and will consider them successful even if they fail, as long as something was learned from them.
  • Children are attracted to shiny things and then get bored of them quickly. Great leaders want to hear about new ideas but are quick to abandon the ones that don’t work.
  • Children have a desire to impress their friends with new tricks and new abilities. Great leaders are driven by that same desire to impress shareholders, employees and customers.
I’m not suggesting we turn the business world into a playground,” says Andrew Miller, president of ACM Consulting. “However, we should recognize what behaviour is innate and that we can harness to make us better leaders, improve the performance of our organizations, and allow us to be better contributors to society.
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