I went on a tour of a hospital research facility and got to see the inner workings of one of the labs. We walked into a large room that was dominated by a piece of machinery, the centrepiece of which was a robotic arm about four feet long. As we arrived, the robotic arm was taking samples out of a container and putting them through a series or tests. I was mesmorized by the actions of this robotic arm.
When I snapped out of my trance, I asked the researcher how the machine was helping her do her job. She answered “it helps us with speed, efficiency and productivity. The robot can do things faster, better and with higher quality than any human, and it would take 8-10 people to produce the equivalent amount of results. Now, I start the machine in the morning, check in a couple of times to see the results, and spend my day doing actual research work.”
This got me thinking…this is exactly what every business needs, although it does not need to be robotic or expensive. Small changes can have a huge impact on your business. The goal is to find your “robotic arm.” What changes can you make that will have an impact on the speed, efficiency and productivity in your business?