Miller’s Monday Morning Message

Andrew MillerMiller’s Monday Morning Message
presented by ACM Consulting Inc.

Andrew Miller on operational excellence, strategy, life balance and everything in between

Toronto – March 2, 2015
As the economy continues to grow, we are seeing more and more large acquisitions and mergers. The most important factor in making these acquisitions successful is how the two organizations become integrated from a behavioural standpoint. Integration fails when there is unclear direction for the two organizations and how the new joint organization will leverage the combined strengths of both organizations. Here are some questions you need to answer in order to ensure a successful integration:
  • What are the behaviours that we expect employees from both organizations to exhibit? This will set the tone for the culture.
  • What are everyone’s clear expectations for performance? This will give employees clarity and what is expected of them and removes fear of the unknown.
  • Which ares and departments will be combined and which will stay as they are? This helps prioritize areas where new joint strategies are required.
  • How will this look to our customers? This helps focus on what external perception you are creating.
  • What strengths can we leverage? This will help the organization focus on exploiting common strengths, not trying to improve weaknesses.
As you go through your integration, how many of these factors are you actively working on?
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