Miller’s Monday Morning Message

Andrew MillerMiller’s Monday Morning Message
presented by ACM Consulting Inc.

Andrew Miller on operational excellence, strategy, life balance and everything in between

Toronto – June 16, 2014
The reason that more than 70% of change initiatives fail is because the implementation is not done in a sustainable way. Organizations often use methodologies as a crutch that stops them from using good judgment and critical thinking. Methodologies stop us from making the tough decisions we need to make in order to be successful.
 
If you want to have a successful change initiative, there are four key components to your change strategy:
  1. Identify the key objectives and desired outcomes for the organization – What do you want to accomplish?
  2. Identify the ideal future state for the organization to achieve those outcomes – What will the organization look and feel like once you have accomplished those desired outcomes?
  3. Identify and engage key stakeholders, then empower them to make decisions in the best interests of the organization – What’s in it for each of the key stakeholder groups? Why would they support the change?
  4. Apply practical and sustainable strategies to achieve the desired outcomes – How can this change most effectively be achieved?
Most organizations don’t ask these questions, or often any questions at all. When you don’t consider these questions, there is a gaping hole in your change strategy. We don’t need methodologies or to be trained on different belt colours, we simply need to answer the right questions and develop a mindset that allows us to consider how the change will impact the people inside and outside our organization.
 
Is change readiness a core competency of your organization or simply an afterthought tied to the latest methodology you are using?
 
To request an interview or more information, please contact:
 
Andrew Miller
416-480-1336

My new book, Redefining Operational Excellence, is now available. Click here to order your copy.

Follow me on Twitter @AndrewMillerACM
© Andrew Miller. All rights reserved. 2014.

Miller’s Monday Morning Message

Andrew MillerMiller’s Monday Morning Message
presented by ACM Consulting Inc.

Andrew Miller on operational excellence, strategy, life balance and everything in between

Toronto – December 23, 2013
Toronto was hit with an ice storm this week that knocked out power for about 300,000 homes, including those my neighbourhood, which lost power for about 24 hours. Trees were strewn all over the roads, driving was treacherous, and flights were delayed. But the prevailing sentiment in my neighbourhood was one of calm and happiness.
 
Since we had no power, families packed quickly and started driving vacations early or to search for the nearest relative with power. Neighbours helped each other move fallen branches from roads and driveways. People were still out walking dogs and exercising. We all felt that this was a beautiful, once-in-a-lifetime experience. So instead of complaining, we all decided to make the best of it.
 
How do you approach what life throws at you? Do you embrace the change and make the best of it, or do you get angry and play the victim?
 
This holiday season is a good time to reflect on those questions.
 
Merry Christmas. Happy holidays. And I wish you a happy and healthy new year.
 
To request an interview or more information, please contact:
 
Andrew Miller
416-480-1336
 
Follow me on Twitter @AndrewMillerACM
© Andrew Miller. All rights reserved. 2013.