Miller’s Monday Morning Message

Andrew MillerMiller’s Monday Morning Message
presented by ACM Consulting Inc.

Andrew Miller on operational excellence, strategy, life balance and everything in between

Toronto – December 1, 2014
In my latest podcast, The Future of Operational Excellence in Healthcare, I talk about three themes that organizations need to master in order to be successful in the healthcare industry and I provide you with some practical strategies you can employ.

The three key themes are:

  1. Innovation – It’s not just about coming up with new ideas. The future of operational excellence in healthcare is in the ability to apply and adopt new ideas to maximize results by managing the innovative process.
  2. Collaboration – Collaboration is a means to an end and organizations need to focus on the outcomes they want to achieve and then effectively collaborate to help achieve them.
  3. Performance – The most successful organizations are able to identify money and performance boosts in areas that others don’t normally look and then implement changes in a sustainable way by empowering front line people.

Organizations can master all three of these areas without making any significant investments. You just need to instill the right mindset within your organization and have the passion and discipline to implement these strategies effectively.

Which of the three key themes will you tackle first?

Listen to my podcast on why Operational Excellence needs to be redefined.
Follow me on Twitter @AndrewMillerACM
Register for my free event to dramatically increasing your profits and improve your performance.

To request an interview or more information, please contact:

 
Andrew Miller
416-480-1336
© Andrew Miller. All rights reserved. 2014.

Podcast: The Future of Operational Excellence in Healthcare

In my latest podcast, The Future of Operational Excellence in Healthcare, I talk about three themes that organizations need to master in order to be successful in the healthcare industry and I provide you with some practical strategies you can employ.

The three key themes are:

  1. Innovation – It’s not just about coming up with new ideas, the future of excellence is in the ability to apply and adopt new ideas to maximize results by managing the innovative process.
  2. Collaboration – Collaboration is a means to an end and organizations need to focus on the outcomes they want to achieve and then effectively collaborate to help achieve them.
  3. Performance – The most successful organizations are able to identify money and performance boosts in areas that others don’t normally look.

I invite you take a listen and comment here on your thoughts on the future of operational excellence in healthcare.

 

 

Miller’s Monday Morning Message

Andrew MillerMiller’s Monday Morning Message
presented by ACM Consulting Inc.

Andrew Miller on operational excellence, strategy, life balance and everything in between

Toronto – September 8, 2014
In my recent healthcare newsletter, I discussed five strategies to keep organizations ahead of the healthcare curve. Here are the five:

  1. It’s not always about developing new innovation, it’s about applying and adopting what we already have, only more effectively.
  2. Synthesizing information is more important than merely gathering it.
  3. Outsourcing should be a part of any healthcare strategy.
  4. The leadership gap needs to be closed.
  5. Organizations need to develop new ways to partner and collaborate.

I have frequently suggested to clients and prospects that they need to consider a new way of operating in the healthcare industry.Things are changing rapidly and the organizations that thrive will be the one that adopt new business practices effectively.

 
Are you going to be one of those organizations?

To request an interview or more information, please contact:
 
Andrew Miller
416-480-1336

Follow me on Twitter @AndrewMillerACM
© Andrew Miller. All rights reserved. 2014.

Miller’s Monday Morning Message

Andrew MillerMiller’s Monday Morning Message
presented by ACM Consulting Inc.

Andrew Miller on operational excellence, strategy, life balance and everything in between

Toronto – March 3, 2014
“Innovation” is the new word that everyone wants to talk about. How do we become more innovative? How can we increase innovation? How can we change the market with innovation?
 
What is often forgotten is that a key component to fostering innovation is collaboration. Working with others to enhance an idea or concept. We can all agree that failure is a part of innovation and you need to encourage that failure in order to really develop something special.
 
But collaboration is sometimes lost when organizations try to encourage and foster innovation. Here are some key questions to consider to help encourage collaboration: 
  • How will this innovation impact the organization as a whole?
  • Are there other business units or divisions that might benefit from this innovation? What benefits would they see?
  • Could this innovation have a detrimental impact on other areas of the organization?
  • How could this innovation be improved or enhanced even further?

Looking into these questions will force you to collaborate, but not just for the sake of collaborating. This collaboration will enhance the ideas you already have and increase your chances of launching successful innovation.

To request an interview or more information, please contact:
 
Andrew Miller
416-480-1336
 
Follow me on Twitter @AndrewMillerACM
© Andrew Miller. All rights reserved. 2014.

Miller’s Monday Morning Message

Andrew MillerMiller’s Monday Morning Message
presented by ACM Consulting Inc.

Andrew Miller on operational excellence, strategy, life balance and everything in between

Toronto – July 15, 2013
Last week I delivered a teleconference to over 200 Canadian healthcare leaders about how to increase the adoption of innovation in our healthcare system. The time is right for us to be discussing this concept. Budgets are being squeezed, the healthcare system is being asked to do more with less, we are seeing increased regulation, funding models are being changed, public scrutiny is higher than ever, and all the while, the volume of patients is growing higher.
 
This has led to risk aversion, taking the path of least resistance, and the creation of a collaboration gap. But this financial crunch has also forced us to look at the way we operate. We have no choice but to innovate if we want to improve, or even sustain, the healthcare system that we have.

Here are some of the key points to consider:
  • We need to develop a new mechanism for identifying, evaluating and adopting healthcare innovation that is outside of the current method by which we make buying decisions. This would include different evaluation criteria and success metrics. We need a different approach and mindset.
  • We need to take more risk. These can be calculated risks, but risk aversion will not get us where we need to be.
  • We need to increase collaboration between healthcare providers, suppliers, government and other stakeholders. We need more incentive and we need to have different conversations that are focused on outcomes and results, not just cost savings and price.
“We have a tremendous opportunity to improve on our healthcare system,” says Andrew Miller, president of ACM Consulting. “We just need to approach things differently and focus on the best outcomes for the best value. This will encourage healthcare providers to partner with their suppliers and other stakeholders to determine what is best for the healthcare system as a whole.
 
To listen to the entire teleconference on healthcare innovation, click here.

To request an interview and more information, please contact:
 
Andrew Miller
416-480-1336
 
Follow me on Twitter @AndrewMillerACM
© Andrew Miller. All rights reserved. 2013.