Miller’s Monday Morning Message
presented by ACM Consulting Inc.
Andrew Miller on operational excellence, strategy, life balance and everything in between
Toronto – June 2, 2014
In my new book, Redefining Operational Excellence, I talk about four phases of operational excellence:
Most organizations never make it past phase 3, and even if they do, they don’t stay there very long. The organizations who make it to the Mastery phase and stay there (think Procter & Gamble, McDonald’s, 3M, Disney) do things differently than other organizations. They are able to find money and performance boosts in areas that others don’t normally look.
If you are interested in determining what phase of operational excellence you are in and some strategies to achieve mastery, contact me and I will send you a self-assessment that only takes a few minutes.
To request an interview or more information, please contact:
My new book, Redefining Operational Excellence, is now available. Click here to order your copy.
Follow me on Twitter @AndrewMillerACM
© Andrew Miller. All rights reserved. 2014.