Miller’s Monday Morning Message

Andrew MillerMiller’s Monday Morning Message
presented by ACM Consulting Inc.

Andrew Miller on operational excellence, strategy, life balance and everything in between

Toronto – January 20, 2014
In football, sometimes the quarterback needs to change the offensive play at the last minute. This is known as ‘calling an audible at the line of scrimmage.’ The quarterback sees the way the defense is playing him and makes a last minute decision to change the play that his team is going to run. This takes skill in being able to assess the landscape quickly and determine the best course of action, as well as the ability to clearly communicate that course of action. It is no different for organizations that want to be successful. They need to be able to assess the business landscape and determine the best plan of action in order to be successful, then clearly communicate that plan of action to employees, investors, customers, and suppliers.

Every organization needs to have a plan, but it also needs the flexibility to change elements of that plan in order to take advantage of new opportunities that present themselves.

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