Read my latest article for Entrepreneur magazine, The 3 Attributes to look for in Top Talent.
If you own or run a small business, remember that your job is bring in new customers and hire the best people. Not find the best phone system or the nicest furniture. Outsource everything you can to an expert.
Many issues that organizations have can be resolved or mitigated by implementing a hiring process that brings in the right people in the first place.
Have an issue with theft? Make sure you hire the right people.
Have an issue with absenteeism? Make sure you hire the right people.
Don’t have the skill level you want? Make sure you hire the right people.
Have staff who are indifferent to customers? Make sure you hire the right people.
I think you get the idea. Combine accountability, competency (skills), and mindset (passion) in your hiring practices and you will make more good hiring decisions than bad ones. That is the simplicity of the ACM model for hiring. Try it, you just might like it.
Miller’s Monday Morning Message
presented by ACM Consulting Inc.
Andrew Miller on operational excellence, strategy, life balance and everything in between
Toronto – March 11, 2013
2013 has been a great year so far for the economy. Stock markets in North America are rising, many companies have cash reserves that they will be looking to spend, and job are being created as a result of new growth. This is all good news. The organizations that will thrive in this environment are the ones who can manage their growth effectively. That starts with hiring the right people. We have seen many organizations fail because they didn’t focus enough on bringing in the right people.
Successful companies aren’t afraid to recruit the best people from other organizations or pull talented people from other industries. My ACM model identifies the three attributes that are most important to an organization when hiring: Attitude, Competency, and Mindset.
“If any one of these attributes is missing, the employee will not last very long with the organization,” says Andrew Miller, President of ACM Consulting. “Organizations must integrate these three attributes into their hiring process in order to attract better people and make better hiring decisions.”
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© Andrew Miller. All rights reserved. 2013