Miller’s Monday Morning Message

Andrew MillerMiller’s Monday Morning Message
presented by ACM Consulting Inc.

Andrew Miller on operational excellence, strategy, life balance and everything in between

Toronto – March 23, 2015
March Madness is upon us once again. The annual U.S. college basketball tournament gives us heroes and goats, Cinderellas and disappointments. It gives us great plays and rabid fans. And most interestingly, it gives us a level of effort and competition that is as good as we will ever see.
The threat of being eliminated from the tournament by losing only one game raises the player’s level of performance. Not unlike the Olympics, where athletes often set personal records, the March Madness tournament motivates players to play their best.
When do your people perform their best? Is it when there is threat of competition? When customer confidence is shaky? When things are going well? Do they improve performance because they want to represent the company well or for personal gain?
You need to understand what motivates your people so that they can raise their level of performance just like the players in the NCAA basketball tournament and the athletes who participate in the Olympics.
What motivates your people to raise their level of performance?
Looking for more insights?
Each Wednesday I will be posting a short video tip to help organizations improve operational excellence. Click here and here to watch my first videos.
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To request an interview or more information, please contact:

 
Andrew Miller
416-480-1336
© Andrew Miller. All rights reserved. 2015.

Miller’s Monday Morning Message

Andrew MillerMiller’s Monday Morning Message
presented by ACM Consulting Inc.

Andrew Miller on operational excellence, strategy, life balance and everything in between

Toronto – March 17, 2014
March Madness, the annual college basketball tournament in the United States, begins this week. For the next three weeks, the best college basketball teams will play for the national championship. What is equally exciting is watching the fans from the different colleges cheer on their teams. These fans are proud and passionate about the colleges they attend and are not afraid to show it.
 
Are you creating fans for your organization?
 
Your employees should be just as proud and passionate about your organization as they are for their alma mater. There are a few things you can do to ensure you are creating an organization full of fans, and here are three of them:
  • Hire people who are passionate about your organization and what you offer. I have developed the ACM model which are principles to be used when hiring.
  • Perform random acts of recognition. Make sure your employees know that they are respected and appreciated.
  • Offer them new and challenging work. There are always big upsets in March Madness when a team has a huge challenge to beat a better team and they take advantage of that opportunity. You’ll never know how good employees can be unless they are given the opportunity to do great things.
So while you are sitting back and enjoying March Madness over the next three weeks, think about how you can help your employees become fanatics for your organization.

To request an interview or more information, please contact:
 
Andrew Miller
416-480-1336
 
Follow me on Twitter @AndrewMillerACM
© Andrew Miller. All rights reserved. 2014.