Miller’s Monday Morning Message
presented by ACM Consulting Inc.
Andrew Miller on operational excellence, strategy, life balance and everything in between
Toronto – May 27, 2013
When pursuing, and eventually mastering operational excellence, there are only four things that can happen to an organization:
The organizations that are able to maintain a high level of operational excellence implement stops or gates to prevent them from sliding backwards from the culture they worked so hard to build. These gates help them anticipate future changes in their industries, their customers, their employees and their products and services. Some examples of ways to ensure forward progress are:
“The most successful organizations can anticipate where they need to be next in order to take advantage of changing markets and changing customers,” says Andrew Miller, president of ACM Consulting. “They don’t rest on their laurels as they know they need to constantly grow and innovate to stay successful.”
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© Andrew Miller. All rights reserved. 2013.